Frequently asked questions.

Our office is based in Aurora, Colorado. We serve much of Colorado and Cheyenne, Wyoming. We confirm availability for your specific address before scheduling.

Most clinical testing requires an order or requisition from your healthcare provider or the receiving laboratory. Contact us to confirm the requirements for your requested collection.

No. Our service is specimen collection. The receiving laboratory conducts the testing, and the ordering provider or laboratory handles reporting and interpreting results.

Possibly. We need to verify the specific kit requirements, whether the laboratory accepts collections from a mobile provider, and any transport conditions.

Please do not email medical records, lab requisitions, test results, insurance details, or other health information. We will explain how to exchange required information securely.

Availability varies by date and travel location. Please call us to find out what appointment windows may be available.

Fees depend on the collection request, travel area, and any additional coordination. Contact us for applicable collection and travel charges before confirming your appointment.

Please call to ask about payment arrangements. A mobile collection service fee is separate from laboratory testing charges, which may be handled by the ordering laboratory or another party.

The listed Aurora address is our office location. We do not advertise walk-in specimen collection there. Please arrange service in advance.